Terms & Conditions

Terms & Conditions

Welcome to Parvin Telecom. By accessing our website and placing an order, you agree to comply with the following terms and conditions. Please read them carefully before using our services.

1. General

By using this website, you confirm that all information provided by you is accurate and complete. Any misuse of the website or fraudulent activity is strictly prohibited.

2. Product Information

  • We strive to provide accurate product descriptions, images, and specifications.

  • However, slight variations may occur due to manufacturer updates or display differences.

  • Parvin Telecom reserves the right to modify product details at any time.

3. Pricing

  • All prices are listed in Bangladeshi Taka (BDT).

  • Prices may change without prior notice.

  • We are not responsible for pricing errors but will notify customers if any issue occurs.

4. Order Policy

  • Orders are confirmed after successful placement.

  • Our team may contact you via phone or email for verification.

  • We reserve the right to cancel any order due to stock unavailability or incorrect information.

5. Delivery Policy

  • We provide delivery services across Bangladesh.

  • Estimated delivery time:

    • Inside Dhaka: 1–2 working days

    • Outside Dhaka: 2–5 working days

  • Delivery charges may apply depending on the location.

6. Payment Methods

We accept:

  • Cash on Delivery (COD)

  • Mobile payments (bKash, Nagad – if available)

7. Return & Replacement Policy

  • Returns are accepted only for damaged or defective products.

  • Customers must report issues within 24–48 hours of receiving the product.

  • The product must be unused and in original packaging.

  • Replacement or refund will be processed after verification.

8. Warranty

  • Warranty (if applicable) depends on the product or brand.

  • Please check product details for warranty information.

9. Limitation of Liability

Parvin Telecom is not liable for:

  • Delays caused by courier or delivery services

  • Incorrect information provided by customers

  • Any circumstances beyond our control

10. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page.